About Us

Craft of Cheshire - Privacy Policy 

Our contact details

Name: Crafts of Cheshire 

Address: 41 Wheatfield Drive, Leighton, Crewe, Cheshire, CW1 4UD 

Date of Privacy Notice: 5th April 2024

E-mail: info@craftsofcheshire.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• to contact you by phone and email and and ship orders to the delivery address given. 

• to update you on offers and events

Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@craftsofcheshire.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

We collect your personal information through your contact with us.

We need to collect and hold you information for enquiry, communication and order delivery purposes only. 

We do not pass your information on to any third parties. 

You have a right to withdraw consent by: 

(f) Informing us of your withdrawal and /or unsubscribing to any email subscription. 

How we store your personal information

Your data will securely stored in an appropriate electronic system which is password protected. 

We intend to keep your data for 6 months intend to securely destroy or dispose of it where this is no longer required.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info.craftsofcheshire@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info.craftsofcheshire@gmail.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk